Dispatch Order
At this stage, we check our stock of raw materials—such as T-shirts, DTF prints, and vinyl sheets—needed to create your product. If any materials are out of stock, we order them from our trusted suppliers. Once we have everything, we start producing and finishing your final product carefully to meet your expectations.
The dispatch time refers to the time needed to order, receive, and prepare the materials as well as to produce and finish the final product. It does not include the shipping time.
Once your product is finished, it is carefully packed, labeled, and handed over to the courier for delivery. You will then receive a tracking number to follow your package’s journey until it reaches your doorstep.
The shipping time is the time it takes for the courier to deliver the package to you and is calculated separately from the dispatch time.
Fulfillment Workflow
Below is an example timeline showing how your order moves through the fulfillment process, including order cutoff, production, and shipping stages:
|
Date |
Fulfillment workflow |
Description |
|---|---|---|
|
Wednesday, January 22 |
Order cutoff time |
An order is placed after 12 pm, so January 22 isn't included in the processing time. |
|
Thursday, January 23 |
Processing time |
You start fulfilling the order. |
|
Friday, January 24 |
Holiday |
Holidays don't count as processing time. |
|
Saturday, January 25 |
Weekend |
Weekends don't count as processing time. |
|
Sunday, January 26 |
Weekend |
|
|
Monday, January 27 |
Processing time |
You continue fulfilling the order. |
|
Tuesday, January 28 |
Processing time ends and transit time starts |
You hand the package to the carrier. |
|
Wednesday, January 29 |
Transit time |
The carrier ships the package to your customer. |
|
Thursday, January 30 |
Transit time |
|
|
Friday, January 31 |
Transit time |